I'm having issues with my shipment
We're sorry to hear about the trouble! Please see this article for more information on resolving shipping issues.
How long are shipping times?
Click Here to see the current estimated lead times for all products. Please note that these estimates may change. We will do our best to update our Shipping page accordingly.
Where does the Output Studio Collection ship?
Our Studio Collection Line and Frontier ship to the lower 48 US states and Europe.
European customers can order directly through our EU/UK distributor, Eusonic.co
At this time we do not ship to Alaska, Hawaii, and Puerto Rico.
How much does shipping cost?
United States: $150 flat rate shipping for Platform, $85 flat rate shipping for Sidecar, $65 flat rate shipping for Speaker Stands. Our Eco-Acoustic Panels have varying flat-rates depending on the product. Shipping is free for Frontier.
Europe: Varies by location for the following items: Platform, Sidecar, Speaker Stands and Eco-Acoustic Panels. Shipping cost will be displayed at check out.
Shipping for Frontier speakers is free.
Are there options for expedited shipping?
Due to extremely high demand and exorbitant shipping costs, we are unable to offer any form of expedited shipping at this time.
What about PO Boxes, APO and FPO addresses?
Unfortunately, we are unable to ship to these types of addresses.
See our complete shipping details here: https://output.com/shipping
What if I live outside of the US and Europe?
For a complete list of international retailers, please visit our dealer page.
What about Canada?
We have temporarily suspended shipping to Canada due to logistical issues. There is no existing estimate for when shipping to Canada will resume.
If you would like to be notified once we resume shipping to Canada, you can reach out to our support team and be added to a notification list.